FAQ's

FREQUENTLY ASKED QUESTIONS

At FFS, we want to ensure there are no barriers to prevent you from becoming the strongest version of yourself. Take a look at the information we have compiled below if you have any questions or reservations about getting started on your fitness journey.

The New Member Induction is a 45-min induction that is essential for all new joiners to complete prior to membership activation. Check here for further details.

A small discount is available if you are joining together with a spouse, friend or colleague. Get in touch to find out more!

  1. Movement Screen Analysis
  2. Exercise Form and Breathing on selected exercises
  3. How class timings work and rest periods work using the clock
  4. How classes are structured and coached (warm-ups, main blocks, demos and coaching cues)
  5. Effective Spotting and Being Spotted.
  6. Working with partners in class
  7. Where they live on the FFS Movement
  8. Continuum in the fundamentals for when they start. (regressions, progressions and alternate exercises if required)
  9. Baseline Strength & Fitness Scores (Resistances and Targets when starting)
  10. Demo of how to track progress in classes using our app
Yes, the new member induction is essential to ensuring you get the most out of your FFS Experience. We will screen you for any mobility and flexibility restrictions you may have and prescribe relevant work on programs to improve functional movement and reduce injury risk. We show you how to step by step set and achieve your goals, recommend what classes to attend and assess your current level of health and fitness.

We currently have Gold, Silver and Bronze memberships available at Dundrum and Off Peak Gold, Silver and Bronze at Leeson St to start immediately. The waitlist to join full access Leeson St can be found on the memberships page. Please get in touch with info@ffs.ie if you have any questions.

 
No, you must be a member of FFS to attend a class.

We would love to help in any way we can. Please get in touch with info@ffs.ie.

We have showers, changing and vanity sections in all gyms (dryer, hair straightener, etc)
There is plenty of paid car parking in the area and most members lock their bike to the railings outside each gyms.

No, all members attend expertly coach-led classes in a group environment. When you experience this you’ll never want to train alone again!

In order to get your class credit back, please note the below:
– For morning classes, cancel up until 9 hours prior to class start time.
– For all other classes (lunchtime, evening & weekend), cancel up until 4 hours prior to class start time.

 

Yes. If you’re an existing FFS member you can continue in classes throughout your pregnancy as long as you feel able. It’s important that your doctor has cleared you for moderate exercise. You should let one of the coaches know immediately and we will clarify what changes need to be made to ensure that you can exercise safely. Rest assured that confidentiality is of utmost importance to us.

You can download FFS Guide to Exercise during Pregnancy here. Pregnant members can do classes, 1:1 Personal Training with any coach, or contact info@ffs.ie for more information on Small Group Training for Pregnancy and Postnatal.

We offer up to 12 weeks pause on memberships in advance of and following childbirth. Email info@ffs.ie with any queries or to confirm your pause.

 
Absolutely, we can add an injury alert to your FFS profile and provide alternates where needed. Please note personal training may be recommend in certain instances.
All memberships are based on monthly rolling contract and we do require 30 days advance written notice if you wish to cancel early.

All memberships are paid monthly on the 1st of every month by direct debit. You may see the deduction from your bank on the 5th/6th of the month.

If you would like to start at any stage during a month we can pro-rata whatever remaining days are left so you can get started straight away.

Your payment processing should have been set up already when you booked your New Member Induction and a start date agreed with the Head Office. Then within 48 hours of completing your New Member Induction session, you will receive a PDF detailing your results, the fundamentals of good nutrition and relevant mobility programs. You can always touch base with any of the team if you are not sure.
We will contact you with the email associated with your FFS Profile log in. Please ensure this is the primary address you wish to be contacted on. Also, check your spam/junk or promo folder!

Based on your goals, you will receive a breakdown of what classes you should attend. For a full description of classes, please visit the The Workouts section on our site.

 

We don’t tell you what to eat, we help you understand how to make better and sustainable healthy choices. If you would like to learn more about how to achieve that, please check out our add on Nutrition Consultation service here.

  1. Make sure your phone has the most up-to-date operating system.
  2. Make sure your FFS Gyms app is the most up-to-date version.
  3. Force quit the app and reload. Sometimes that’s all it takes!
  4. Log out, delete and reinstall the app.
  5. If all above are checked and still not working, then please email info@ffs.ie with as much details as you can provide.

Have you attended the max. number of classes per week for your membership type? What weekly cycle are you on? Mon-Sun or Thu-Wed? More on weekly cycle here. Remember that a late-cancel or no show is considered a used session.

If you think there’s a mistake, get in touch (info@ffs.ie) to let us know!

Remember that we have 2 locations – Leeson St and Dundrum. Make sure your location filter is set in the right location to book classes.

 

Though it’s default to have the systems automated emails opted in when your profile was created for the first time, you might have turned it off by accident.

Please log in to your Momence desktop site here and opt in to receive ‘Reminders and schedule changes’.

You can book or cancel your classes via Momence desktop or Momence app while your FFS Gyms app is down.

The gym cancellation policy is advance 30 days written notice. Please email info@ffs.ie.

 
Press the FFS Physiotherapy buzzer at Ground Floor Level at 47 Lesson St Lower, Dublin 2 and you will be met by your Chartered Physiotherapist.
Bring a suitable top/shorts depending on area of issue e.g sports shorts for a knee issue.

You can pay using cash or card

Initial consultation is 45 minutes, standard consultation is also 45 minutes.
We intend on commencing the recovery process by treating within your first visit at FFS Physiotherapy.
A receipt will be provided after every session, we are recognised by all major insurance companies.
When they have suffered – sudden injury, experience pain on a daily basis, daily activities including sleep have been affected, if they experience weakness, numbness in their limb. Physiotherapy helps people become the best versions of themselves.

We ask that you please give at least 24 hours notice in the event that you cannot attend your scheduled appointment slot. This allows another patient to be scheduled. If a patient misses an appointment without contacting the clinic, this is considered a missed appointment and a €60 fee will be charged. Contact physio@ffs.ie .

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